Notice of Privacy Practices

Effective Date: 7/1/2025 Last Updated: 7/19/2025[

Introduction

At Porter Cares, we are committed to protecting the privacy and confidentiality of our patients’ personal and health information. This Notice of Privacy Practices (also referred to as the “notice”) outlines how we collect, use, disclose, and safeguard your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). Please review it carefully.

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, date of birth, address, phone number, email
  • Health Information: Medical history, treatment records, prescriptions, diagnostic results
  • Insurance and Billing Information: Insurance provider, policy number, payment details
  • Appointment and Communication Records: Scheduling details, messages, and inquiries

How We Use Your Information

Your information is used to:

  • Provide medical care, treatment, and care coordination
  • Schedule and manage appointments
  • Process claims for insurance and related billing activities
  • Communicate with you about your health and clinical services
  • Comply with legal and regulatory requirements
  • Run our organization

 

Information Sharing and Disclosure

Below are some reprersenative examples of how we share your information:

Recipient

Purpose

Healthcare providers

Coordination of care and referrals

Insurance companies

Claims processing and coverage verification

Government agencies

Compliance with legal obligations

Authorized third-party service providers

Secure data processing and system support; healthcare operations

We do not sell or rent your personal information to third parties.

Data Protection and Security

We implement industry-standard safeguards to protect your information, including:

  • Encryption of electronic records
  • Secure access controls and authentication
  • Regular audits and staff training
  • Physical security measures for paper records

Your Rights

You have the right to:

  • Access and request copies of your health records
  • Request corrections to inaccurate information
  • Receive an accounting of disclosures
  • Request restrictions on certain uses or disclosures
  • File a complaint if you believe your privacy rights have been violated
  • Request a paper copy of this notice
  • Choose someone to act on your behalf

 

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, please inform us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

  • Share information with your family, close friends, or others involved in your care
  • Share information in a disaster relief situation

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:

  • Marketing purposes
  • Sale of your information
  • Most sharing of psychotherapy notes

Contact Us

If you have any questions or concerns about this notice or your personal information, please contact:

For more information, see: https://www.hhs.gov/hipaa/for-individuals/notice-privacy-practices/index.html

Changes to This Notice of Privacy Practices

We may update this notice from time to time. Any changes will be posted on our website and effective as of the date indicated.

 

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