When someone is going through a health crisis the last thing they need to use their energy for is tracking appointments, checking in with insurance, or finding the best treatments and research. They need to use their energy and time to focus on healing. Medical providers need their time and energy to focus on treating and caring for patients and not getting lost in the paperwork of transitioning or transferring patients. To provide the best personalized care and to allow patients time and energy to heal, Porter has developed the best care management software in Massachusetts. This artificial intelligence (AI) based software takes the guess work out of the equation and allows all members of the healthcare team to focus on what truly matters, healing.
One aspect of care management software is tracking and managing patient or member care. This includes providing members with peer reviewed treatment recommendations, reviews and information based on the criteria most important to them. With Porter, members can schedule appointments and coordinate transportation, meals and other necessary assistance.
Payers benefit immensely from the use of care management software. With a management software in place, payers can expect to see a reduction in inpatient, outpatient and professional medical costs, improve member retention and drive growth, leverage existing risk adjustment investments and see an increase in quality improvement and member experience. Payers should consider the potential to improve the ROI of care management. Porter provides a robust set of administrative and reporting tools to provide line of sight to utilization patterns and outcomes data for health plan staff.
Care Management Systems Provided Broader Insight to Overall Care
Providers can easily benefit from care management systems in Massachusetts by utilizing a multitiered AI integrated system. A care management system can optimize the coordination of care across a hospital, practice, or ancillary care clinic. It can also centralize key aspects of patient care such as scheduling and charting, and personalize treatment planning to accurately determine the health status of a patient. A care management system can also allow case managers to facilitate clinical communication and collaboration more effectively, as well as deliver better post-discharge care.
Porter is a comprehensive ecosystem of healthcare solutions existing in one, unified platform. In addition to the many services listed above, subscribers have access to:
Subscribers will have access to the 24/7/365 Porter Care Guide that will help them navigate the healthcare system and is a support to the entire family. They will be able to find and coordinate the right care and get help making educated decisions. The Guide also explains insurance benefits, coverage, processes and includes additional premium Porter services.
Sylvia’s care manager needs to ensure she has a safe discharge home, and that she remains highly satisfied with the services she’s received at the hospital. Evaluations from Physical and Occupational Therapists indicate that Sylvia will need some items added to the curated list to help carry out activities of daily living to safely heal at home.
Sylvia accesses the curated lists of DME supplies and equipment along with the education important for her recovery, all customized to her individual needs.
Sylvia discovers the coverage status for each service and product she’s added to her marketplace cart. Understanding exactly how much she will pay gives her great confidence in making a decision on what she needs now and what she can wait for with insurance coverage. Porter’s transparency has been so welcomed, since the entire process of returing home has been overwhelming.
Sylvia’s Porter Care Guide accesses her record in the Porter platform. She helps Sylvia add members of her care team, navigate her insurance coverage, and choose the equipment and supplies that work best for her needs and budget.
She shows Sylvia the available options and helps her coordinate home delivery from reliable suppliers. Sylvia's Care guides provides her with helpful information about her condition, how to use her new equipment, and what to watch out for. She updates Sylvia’s son, her care manager, and her doctor so they are in the loop.